As major cities continue to develop modern public transportation systems—from metro lines to international airports—the application of smart robots is no longer a futuristic idea, but an inevitable trend to improve operational efficiency and passenger experience.

With the pressure of serving tens of thousands of passengers daily, challenges related to staffing, guidance, procedures, and facility maintenance require more advanced technological solutions. This is where smart robots become valuable operational assistants.

In reality: passengers often struggle to find information, navigate large spaces, and complete procedures efficiently—especially during peak hours. Robots directly address these bottlenecks.

Reception robots – Passenger assistants at stations and airports

Reception robots such as Greeting Nova are increasingly deployed in airport terminals, metro stations, and operation centers, offering features like:

• Guiding check-in and providing real-time flight/train information
• Multilingual support (English, Chinese, Korean, Vietnamese, etc.)
• Directing passengers to ticket counters, baggage areas, and waiting lounges
• Autonomous navigation and passenger guidance
• Integration with management systems for real-time updates

Benefits:

• Reduce workload for ground staff
• Operate 24/7 without shift limitations
• Enhance modern and professional image

Transport robots – Optimizing baggage handling

In baggage handling areas and internal logistics zones, transport robots are an effective alternative to manual carts:

• Precise navigation using AI and sensors
• Automatic obstacle avoidance for safe operation
• Integration with baggage systems for accurate delivery
• Flexible deployment in technical zones and internal logistics

Benefits:

• Faster baggage processing
• Reduced operational errors
• Lower dependence on manual labor

Cleaning robots – Ensuring safety and cleanliness

In high-traffic areas such as terminals and stations, cleaning robots help maintain hygiene standards continuously:

• Automated floor cleaning with scheduled operations
• Obstacle detection and safe navigation around people
• Operation during off-peak hours
• Functions such as vacuuming, drying, and disinfection

Benefits:

• Reduced cleaning labor costs
• Improved safety (less slippery surfaces)
• Higher hygiene standards and professional image

Operational insight: Robots are most effective in high-traffic environments with repetitive workflows and continuous operation requirements such as airports and metro systems.

Pan Robotics – Solutions for modern transportation infrastructure

Pan Robotics provides automation solutions for public transportation systems, including:

🔹 Reception robots
🔹 Baggage transport robots
🔹 Autonomous cleaning robots

We offer consulting, demo, and full deployment tailored to each operational model.

PAN TRADING JOINT STOCK COMPANY
📍 142 B2 Street, Sala Urban Area, Ho Chi Minh City, Vietnam
📞 (+84) 28 3840 2222
🌐 https://panrobotics.vn
📩 contact@pantrading.vn