Mars Service Robot at Ariyana International Convention Centre

As one of Vietnam's premier convention and exhibition venues, Ariyana International Convention Centre regularly hosts large-scale conferences, exhibitions, and international events. To enhance service quality and deliver a modern guest experience, the venue has integrated the Mars Service Robot into its daily event operations.

The deployment of intelligent service robots not only improves operational efficiency but also reinforces Ariyana's position as a leading MICE destination that embraces innovation and smart technologies.

Challenges in Large-Scale Event Operations

Managing conferences and exhibitions requires efficient coordination across multiple event spaces. Delivering refreshments, conference materials, promotional items, and providing guest assistance often demands significant manpower and precise operational planning.

At the same time, organizers seek innovative solutions that enhance visitor engagement while ensuring smooth navigation and seamless event experiences.

The Mars Service Robot Solution

Developed by AutoXing, the Mars Service Robot is designed for hotels, convention centers, and public venues. Equipped with autonomous navigation, intelligent obstacle avoidance, and advanced interaction capabilities, Mars operates safely and efficiently in crowded environments.

Beyond autonomous delivery, the robot features a large touchscreen display capable of presenting event schedules, venue information, digital signage, and promotional content, providing additional value for both organizers and attendees.

Application at Ariyana International Convention Centre

At Ariyana, the Mars Service Robot supports a wide range of event operations.

• Delivering beverages, conference materials, and event supplies.
• Greeting visitors and providing navigation assistance throughout the venue.
• Displaying event schedules, venue maps, and conference information.
• Presenting promotional content and digital advertising on its interactive display.
• Operating efficiently throughout lobbies, conference halls, and exhibition spaces.

Benefits

• Enhances the overall visitor experience.
• Reduces the workload of event operation teams.
• Improves service efficiency during large-scale events.
• Creates an innovative and modern venue image.
• Supports event communication and digital marketing.
• Contributes to the development of a Smart Convention Centre.

Advancing Smart MICE Experiences

The successful deployment of the Mars Service Robot at Ariyana International Convention Centre reflects the growing adoption of intelligent automation within the MICE industry. Beyond improving operational efficiency, the robot delivers engaging experiences that enhance visitor satisfaction and event quality.

With extensive experience implementing service robot solutions across hotels, restaurants, convention centers, and commercial buildings, PAN Trading JSC continues to provide intelligent automation technologies that help organizations modernize operations and deliver exceptional customer experiences.

AutoXing Autonomous Mobile Robot Solution for Siflex Factory

In the electronics manufacturing industry, particularly in the production of flexible printed circuit boards (FPCB), display modules, and precision electronic components, internal material transportation requires exceptional speed, accuracy, and reliability. Even minor disruptions during material handling can affect product quality and production efficiency.

To optimize internal logistics and support its Smart Factory transformation, PAN Trading JSC successfully deployed the AutoXing D150 Autonomous Mobile Robot (AMR) at Siflex Factory, located in Quang Chau Industrial Park, Bac Giang Province. The solution automates the transportation of raw materials, work-in-progress products, and finished goods throughout the production facility, improving operational efficiency while reducing labor costs.

Challenges in 3C Electronics Manufacturing

3C manufacturing facilities—Computer, Communication, and Consumer Electronics—typically operate multiple production lines across several floors. Materials must be delivered continuously with high accuracy while ensuring the safe handling of valuable electronic components.

Traditional manual transportation is labor-intensive, time-consuming, and prone to operational errors, resulting in production delays and reduced efficiency. As a result, more electronics manufacturers are adopting Autonomous Mobile Robots (AMRs) to modernize internal logistics and improve overall productivity.

The AutoXing D150 Solution

The AutoXing D150 is an Autonomous Mobile Robot (AMR) specifically designed for modern industrial environments. Equipped with intelligent navigation technology, the robot automatically plans optimal routes, detects and avoids obstacles in real time, and operates safely in busy production areas.

The robot seamlessly integrates with Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), automatic doors, and elevators, enabling fully automated material transportation across the factory. This significantly improves logistics efficiency without interrupting production operations.

Real-World Application at Siflex Factory

At Siflex Factory, the AutoXing D150 performs a wide range of material handling tasks throughout the manufacturing process.

• Transporting FPCB trays between production floors using automatic elevator integration.
• Interfacing with automatic doors to ensure uninterrupted movement throughout the factory.
• Delivering production materials such as film rolls, FPCB boards, adhesives, surface treatment chemicals, image sensors, and electronic components directly to production lines.
• Moving semi-finished products between production lines to maintain a continuous manufacturing workflow.
• Transporting finished products to the Quality Control (QC) area for inspection.
• Delivering completed products to warehouse storage after production is finished.

Benefits for Manufacturing Operations

The deployment of the AutoXing D150 has enabled Siflex Factory to optimize its internal logistics while delivering measurable operational benefits:

• Automated transportation of raw materials, semi-finished products, and finished goods.
• Reduced production waiting time between manufacturing processes.
• Lower labor costs through intelligent automation.
• Enhanced protection of sensitive electronic components by minimizing manual handling.
• Reliable 24/7 material transportation with consistent operational performance.
• Real-time material tracking through integration with MES and WMS platforms.
• Improved manufacturing productivity and overall operational efficiency.

Driving the Future of Smart Manufacturing

The successful deployment of the AutoXing D150 at Siflex Factory demonstrates the growing adoption of smart manufacturing technologies in Vietnam's electronics industry. Beyond automating internal logistics, the solution provides a solid foundation for building a flexible, intelligent, and highly efficient Smart Factory.

With extensive experience in deploying industrial automation and autonomous mobile robot solutions, PAN Trading JSC continues to support manufacturers in their digital transformation journey. By delivering intelligent logistics solutions tailored to each production environment, PAN Trading helps businesses improve competitiveness and achieve sustainable growth in the Industry 4.0 era.

AutoXing AMR Solution for Dreamtech Factory

In the electronics manufacturing industry, efficient material handling is essential to maintaining continuous production and ensuring product quality. As production volumes increase and manufacturing processes become more sophisticated, manufacturers require intelligent logistics solutions that reduce manual handling while improving operational efficiency.

To address these challenges, PAN Trading JSC successfully deployed AutoXing Autonomous Mobile Robots (AMRs) at Dreamtech Factory, located in VSIP Bac Ninh Industrial Park. The solution automates the transportation of electronic components throughout the manufacturing process, helping optimize internal logistics, reduce operating costs, and support the factory's Smart Manufacturing transformation.

Challenges in Electronics Manufacturing

Electronics manufacturing facilities operate multiple production lines where raw materials and components must be delivered continuously and accurately. Materials frequently move between warehouses, assembly lines, quality control stations, and packaging areas, requiring reliable and uninterrupted logistics operations.

Traditional manual transportation is labor-intensive, time-consuming, and susceptible to human error. Production delays caused by inefficient material handling can directly impact manufacturing efficiency and product quality. As a result, Autonomous Mobile Robots (AMRs) have become an increasingly important solution for modern electronics factories.

AutoXing Autonomous Mobile Robot Solution

AutoXing AMRs utilize advanced natural navigation technology, allowing the robots to build maps, localize themselves, and navigate autonomously without requiring fixed guide paths. Equipped with LiDAR sensors, AI vision systems, and intelligent obstacle avoidance capabilities, the robots operate safely alongside employees and manufacturing equipment.

The system can be integrated with elevators, automatic doors, Manufacturing Execution Systems (MES), and Warehouse Management Systems (WMS), enabling fully automated material transportation across multiple production areas and floors while maintaining continuous manufacturing operations.

Application at Dreamtech Factory

At Dreamtech Factory, AutoXing AMRs perform a variety of material handling tasks throughout the production process.

• Transporting electronic component trays from the raw material warehouse to assembly production lines.
• Delivering components between different production areas and manufacturing lines.
• Moving semi-finished products to Quality Control (QC) inspection stations.
• Transporting finished products to packaging areas and warehouse storage.
• Automatically operating elevators and communicating with automatic doors to travel between multiple floors.
• Safely navigating shared factory corridors without disrupting daily production activities.

Benefits for Dreamtech

• Improved material transportation efficiency throughout the production process.
• Reduced labor costs by automating repetitive logistics tasks.
• Higher delivery accuracy for electronic components and production materials.
• Reduced risk of component loss and product damage during transportation.
• Enhanced workplace safety through autonomous navigation and obstacle avoidance.
• Flexible system expansion to accommodate future production growth.
• Supporting the development of a modern Smart Factory with intelligent internal logistics.

Driving Smart Manufacturing

The successful deployment of AutoXing AMRs at Dreamtech Factory demonstrates how intelligent automation is transforming Vietnam's electronics manufacturing industry. By automating internal logistics, manufacturers can improve productivity, optimize operational costs, and strengthen their competitiveness in the global market.

With extensive experience in implementing industrial automation and Autonomous Mobile Robot solutions, PAN Trading JSC continues to support manufacturers on their digital transformation journey. By delivering intelligent, scalable, and reliable material handling solutions, PAN Trading helps businesses build efficient Smart Factories ready for the future of Industry 4.0.

Mars Delivery Robot – Bringing Smart Dining to Moca Dining

Located in the heart of Hanoi's Old Quarter, Moca Dining is renowned not only for its elegant atmosphere and premium cuisine, but also for seamlessly integrating modern technology into its guest experience. One of the restaurant's most distinctive highlights is the Mars Delivery Robot, providing diners with a unique combination of exceptional hospitality and intelligent automation.

Running a restaurant is both demanding and fast-paced, especially during peak dining hours when staff must efficiently manage a large number of orders with speed and accuracy. Mars helps simplify these challenges. Equipped with advanced navigation technology and an intelligent operating system, the robot has become a valuable assistant, allowing guests to enjoy not only exquisite cuisine but also an engaging technological experience.

A Reliable Assistant for Restaurant Service

With its sleek and modern design, Mars enhances both the visual appeal and operational efficiency of Moca Dining. The robot navigates smoothly throughout the restaurant, accurately identifies dining tables, and delivers food quickly and safely. By handling repetitive delivery tasks, Mars enables restaurant staff to dedicate more attention to personalized customer service. During busy periods, its support helps maintain fast service without compromising the overall dining experience.

Smart Technology in an Elegant Dining Environment

Developed by AutoXing, Mars is an intelligent delivery robot designed to move autonomously while interacting naturally with guests. At Moca Dining, it plays an important role in elevating service quality and creating a refined, technology-enhanced dining experience.

• Fast and accurate food delivery: Mars navigates precisely to each table, transporting dishes efficiently and safely. This allows restaurant staff to focus more on customer care and hospitality.
• Enhanced customer interaction: Featuring a high-resolution touchscreen, Mars can display menus, recommend signature dishes, provide restaurant information, and interact with guests in an engaging way.
• A unique highlight for the restaurant: With its futuristic appearance and smooth autonomous movement, Mars adds a memorable visual element that delights customers and strengthens Moca Dining's modern brand identity.

A New Chapter for Fine Dining in Hanoi

By combining exceptional culinary craftsmanship with advanced automation technology, Moca Dining continues to establish itself as one of Hanoi's premier fine dining destinations. The introduction of the Mars Delivery Robot not only optimizes restaurant operations but also redefines the dining experience through innovation and intelligent service.

As artificial intelligence and automation continue to transform the hospitality industry, Moca Dining is committed to remaining at the forefront of service innovation. The partnership between Mars and the restaurant's sophisticated atmosphere demonstrates how technology and culinary artistry can complement one another to create truly memorable experiences.

The success of robots in luxury restaurants ultimately depends on a human-centered service philosophy. Technology is only a tool—the true value lies in making every guest feel like the central character in a memorable dining journey. As renowned chef Thomas Keller once said, "Technique can be perfect, but artistry gives food its soul." When thoughtfully integrated, robots become an extension of human hospitality, empowering service teams to deliver experiences that are both efficient and genuinely unforgettable.