On July 18, 2025, a delegation from the Ho Chi Minh City Party Committee, led by Deputy Secretary Dang Minh Thong, visited Thu Duc Ward to evaluate the implementation of the city's new two-tier local government model. During the visit, the delegation experienced the intelligent administrative service robot deployed by PAN Robotics at the Thu Duc Public Administrative Service Center.
The delegation interacted directly with the reception robot, which provides administrative guidance, answers common questions, and directs citizens to the appropriate service counters. The solution was highly appreciated for improving service quality and enhancing the citizen experience.
Deputy Secretary Dang Minh Thong encouraged the expansion of administrative service robots across other districts and wards in Ho Chi Minh City to support digital transformation and modern public administration.
Featured by Major Vietnamese Media
The visit and PAN Robotics' administrative robot solution were widely reported by major national media outlets, including Tuoi Tre, Sai Gon Giai Phong, Thanh Nien, Nguoi Lao Dong, and Phap Luat Ho Chi Minh City newspapers.
PAN Robotics – Supporting Digital Government Transformation
PAN Robotics provides intelligent reception robots designed specifically for public administrative service centers. Key features include:
- Natural voice interaction with citizens.
- Multi-language support.
- Administrative procedure guidance and indoor navigation.
- Integration with digital government systems.
PAN Robotics is committed to supporting government agencies with consulting, deployment, training, and technical services to accelerate digital transformation and improve public services across Vietnam.
Contact PAN Robotics for administrative robot solutions:
Hotline: (+84) 28 3840 2222 – 0919 302 879
Address: 142 B2 Street, Sala Urban Area, An Khanh Ward, Ho Chi Minh City, Vietnam
Website: https://panrobotics.vn
Event Photos
