MARS Service & Delivery Robot – Autonomous Indoor Delivery Solution

Specifications – MARS

Description MARS
Dimensions (L × W × H) (mm) 580 × 490 × 1290
Payload (kg) 40
Tray Size (mm) 430 × 400
Displays Control: 10.1"
Advertising: 15.6"
Minimum Passage Width (cm) 60
Speed 0.1 – 1.2 m/s (slope ≤ 10°)
Navigation Modes Free / Tracking / Hybrid / Follow-me
Positioning Accuracy ±10 mm
Connectivity 4G / Wi-Fi
Battery 14 – 16 hours operation
~5 hours charging
Certifications CE / FCC / KC / NCC / EMC
Expandable Peripherals Elevator integration, automatic doors, call buttons,
signal lights & speakers, tracking wristbands,
rollers, cabinets, shelves
View full Technical specifications

Specifications – MARS

Description MARS
Dimensions (L × W × H) (mm) 580 × 490 × 1290
Payload (kg) 40
Tray Size (mm) 430 × 400
Displays Control: 10.1"
Advertising: 15.6"
Minimum Passage Width (cm) 60
Speed 0.1 – 1.2 m/s (slope ≤ 10°)
Navigation Modes Free / Tracking / Hybrid / Follow-me
Positioning Accuracy ±10 mm
Connectivity 4G / Wi-Fi
Battery 14 – 16 hours operation
~5 hours charging
Certifications CE / FCC / KC / NCC / EMC
Expandable Peripherals Elevator integration, automatic doors, call buttons,
signal lights & speakers, tracking wristbands,
rollers, cabinets, shelves
Full package installation services
12 months warranty
Online support 24/7

The MARS service robot is an ideal solution for restaurants, hotels, and modern service environments. With intelligent automation, MARS improves service efficiency, enhances delivery accuracy, and ensures consistent operational performance.

By combining flexibility and performance, MARS helps businesses reduce labor costs while delivering a more professional and engaging customer experience.

MARS Service Robot

Overview of MARS Service Robot

MARS is designed to transport items, deliver food, support service operations, and interact with customers. It enables businesses to optimize workflows, reduce manual workload, and enhance service quality.

Key Features

Smart IoT Integration

The robot connects seamlessly with IoT systems to optimize operations and workflow efficiency.

Remote Control

Staff can monitor and operate the robot remotely via smartphones, tablets, or computers.

System Integration

MARS integrates with management systems for scheduling, monitoring, and workflow coordination.

Multi-Point Delivery

Flexible delivery modes allow the robot to handle multiple destinations efficiently.

Display & Interaction System

  • Control Display: Enables direct operation via touchscreen interface.
  • Advertising Display: Supports branding, menu display, and promotional content.
  • AI Voice Assistant: Provides multilingual interaction and natural communication.

Design & Operation

  • Smart Trays: Adjustable tray system for flexible usage.
  • Indicator Lighting: Helps prevent delivery errors with visual signals.
  • Independent Suspension: Ensures stable movement across various surfaces.

Core Technologies

360° LiDAR Navigation

Advanced LiDAR combined with RGB cameras enables accurate obstacle detection and safe navigation.

SLAM Mapping

  • Real-time environment mapping
  • No QR-code requirement
  • Accurate positioning and navigation

Multi-Robot System

Supports synchronized operation between multiple robots to improve efficiency.

Advanced Features

  • Elevator Integration: Enables autonomous movement between floors.
  • Follow Me Mode: Tracks users via LiDAR or wearable devices.
  • Auto Charging: Automatically returns to charging dock when needed.
  • Call Button: Allows users to summon the robot to a specific location.

Benefits for Businesses

  • Reduce manual workload
  • Improve service efficiency
  • Enhance customer experience
  • Support modern, automated operations

Investing in MARS is a strategic step toward smarter operations, helping businesses increase efficiency, reduce costs, and create a competitive advantage.

Get a tailored robotics solution for your operation

Pan Trading provides end-to-end robotic solutions, from consulting and deployment to long-term technical support.

PAN TRADING JSC
📍 142 B2, Sala Urban Area, An Khanh Ward, Ho Chi Minh City
📞 (+84) 28 3840 2222
🌐 panrobotics.vn
📩 contact@pantrading.vn

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