Pan Robotics delivers reception robots to the National Hospital of Odonto-Stomatology in Ho Chi Minh City
Pan Robotics Delivers Reception Robots to the National Hospital of Odonto-Stomatology in Ho Chi Minh City
To enhance patient experience and optimize service workflows, Pan Robotics has successfully completed the delivery and commissioning of Reception Robots at the National Hospital of Odonto-Stomatology in Ho Chi Minh City. This marks another significant step in the roadmap for integrating robotics into Vietnam's healthcare sector.

A New Milestone in Healthcare Digital Transformation
As major hospitals welcome thousands of patients daily, the implementation of reception robots helps:
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Reduce workload for admissions staff.
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Optimize time for guidance, registration, and patient flow.
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Alleviate congestion at information counters.
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Enhance professionalism and the hospital's brand image.
The reception robot serves as a reliable assistant, ensuring smoother operations without increasing headcount.
Reception Robot – A Tech Assistant in the Hospital Lobby
The Greeting NovaBot deployed by Pan Robotics features several outstanding capabilities:
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Greeting and Recognition: Welcoming and identifying visitors.
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Information Support: Assisting with lookups for departments, clinics, and doctors.
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Wayfinding: Guiding patients through the hospital's navigation routes.
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AI Integration: Answering frequently asked questions (FAQs).
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Multilingual Support: Suitable for international medical environments.
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Large Touchscreen: Ensuring easy interaction for all patients.
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Long Battery Life: Continuous operation for 12–16 hours on a single charge.
With a friendly design, the robot easily interacts with children, the elderly, and first-time visitors alike.
Tangible Benefits for the Hospital and Patients
For the Hospital:
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Savings on reception personnel costs.
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Guaranteed accuracy of information provided.
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Increased satisfaction levels and elevated service branding.
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Data collection from queries helps improve operational management.
For Patients:
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Fast and intuitive guidance.
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No more waiting in lines for basic consultations.
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A modern, user-friendly experience that reduces stress during visits.
Pan Robotics – Leading Robotics Partner for Hospitals in Vietnam
The reception robot is part of Pan Robotics’ comprehensive ecosystem of healthcare solutions, which includes:
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Reception Robots
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Internal Delivery Robots (delivering medicine, samples, and supplies to various departments)
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Disinfection Robots
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Floor Cleaning Robots
In addition to healthcare, Pan Robotics specializes in deploying robots for industrial parks, buildings, hotels, airports, and warehouses.
Ready to Accompany Hospitals in Digital Transformation
The choice of Pan Robotics by the National Hospital of Odonto-Stomatology HCMC demonstrates trust in the product quality and deployment expertise of Pan Trading JSC. This event reaffirms Pan Trading's pioneering role in introducing service robot solutions to the Vietnamese medical field, contributing to the modernization and digital transformation of hospitals.
Moving forward, Pan Robotics will continue to expand its medical robotics ecosystem, fostering a modern, smart, and efficient healthcare environment.
Handover Gallery at the National Hospital of Odonto-Stomatology HCMC:



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